GENERAL
Synergy Sales Company LLC (“Company” or “we” or “us” or “our”) respects
the privacy of its users (“user” or “you”) that use our website located at
https://agentreferralpro.com, including other media forms, media channels,
mobile website or mobile application related or connected thereto
(collectively, the “Website”). The following Company privacy policy (“Privacy
Policy”) is designed to inform you, as a user of the Website, about the types
of information that Company may gather about or collect from you in connection
with your use of the Website. It also is intended to explain the conditions
under which Company uses and discloses that information, and your rights in
relation to that information. Changes to this Privacy Policy are discussed at
the end of this document. Each time you use the Website, however, the current
version of this Privacy Policy will apply. Accordingly, each time you use the Website
you should check the date of this Privacy Policy (which appears at the
beginning of this document) and review any changes since the last time you used
the Website.
The Website is hosted in the United States of
America and is subject to U.S. state and federal law. If you are accessing our
Website from other jurisdictions, please be advised that you are transferring
your personal information to us in the United States, and by using our Website,
you consent to that transfer and use of your personal information in accordance
with this Privacy Policy. You also agree to abide by the applicable laws of
applicable states and U.S. federal law concerning your use of the Website and
your agreements with us. Any persons accessing our Website from any jurisdiction
with laws or regulations governing the use of the Internet, including personal
data collection, use and disclosure, different from those of the jurisdictions
mentioned above may only use the Website in a manner lawful in their
jurisdiction. If your use of the Website would be unlawful in your
jurisdiction, please do not use the Website.
BY USING OR ACCESSING THE WEBSITE, YOU ARE
ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
GATHERING, USE AND DISCLOSURE OF
NON-PERSONALLY-IDENTIFYING INFORMATION
Users of the Website Generally
“Non-Personally-Identifying Information” is
information that, without the aid of additional information, cannot be directly
associated with a specific person. “Personally-Identifying Information,” by
contrast, is information such as a name or email address that, without more,
can be directly associated with a specific person. Like most website operators,
Company gathers from users of the Website Non-Personally-Identifying
Information of the sort that Web browsers, depending on their settings, may
make available. That information includes the user’s Internet Protocol (IP)
address, operating system, browser type and the locations of the websites the
user views right before arriving at, while navigating and immediately after
leaving the Website. Although such information is not Personally-Identifying
Information, it may be possible for Company to determine from an IP address a
user’s Internet service provider and the geographic location of the visitor’s
point of connectivity as well as other statistical usage data. Company analyzes Non-Personally-Identifying
Information gathered from users of the Website to help Company better
understand how the Website is being used. By identifying patterns and trends in
usage, Company is able to better design the Website to improve users’
experiences, both in terms of content and ease of use. From time to time,
Company may also release the Non-Personally-Identifying Information gathered
from Website users in the aggregate, such as by publishing a report on trends
in the usage of the Website.
Web Cookies
A “Web Cookie” is a string of information which
assigns you a unique identification that a website stores on a user’s computer,
and that the user’s browser provides to the website each time the user submits
a query to the website. We use cookies on the Website to keep track of services
you have used, to record registration information regarding your login name and
password, to record your user preferences, to keep you logged into the Website
and to facilitate purchase procedures. Company also uses Web Cookies to track
the pages that users visit during each Website session, both to help Company
improve users’ experiences and to help Company understand how the Website is
being used. As with other Non-Personally-Identifying Information gathered from
users of the Website, Company analyzes and discloses in aggregated form
information gathered using Web Cookies, so as to help Company, its partners and
others better understand how the Website is being used. COMPANY USERS WHO DO
NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR
BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE
UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT
THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL
RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
Web Beacons
A “Web Beacon” is an object that is embedded in
a web page or email that is usually invisible to the user and allows website
operators to check whether a user has viewed a particular web page or an email.
Company may use Web Beacons on the Website and in emails to count users who
have visited particular pages, viewed emails and to deliver co-branded
services. Web Beacons are not used to access users’ Personally-Identifying
Information. They are a technique Company may use to compile aggregated
statistics about Website usage. Web Beacons collect only a limited set of
information, including a Web Cookie number, time and date of a page or email
view and a description of the page or email on which the Web Beacon resides.
You may not decline Web Beacons. However, they can be rendered ineffective by
declining all Web Cookies or modifying your browser setting to notify you each
time a Web Cookie is tendered, permitting you to accept or decline Web Cookies
on an individual basis.
Analytics
We may use third-party vendors, including
Google, who use first-party cookies (such as the Google Analytics cookie) and
third-party cookies (such as the DoubleClick cookie) together to inform,
optimize and serve ads based on your past activity on the Website, including
Google Analytics for Display Advertising. The information collected may be used
to, among other things, analyze and track data, determine the popularity of
certain content and better understand online activity. If you do not want any
information to be collected and used by Google Analytics, you can install an
opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or
opt out from Google Analytics for Display Advertising or the Google Display
Network by using Google’s Ads Settings (www.google.com/settings/ads).
Aggregated and Non-Personally-Identifying
Information
We may share aggregated and Non-Personally
Identifying Information we collect under any of the above circumstances. We may
also share it with third parties and our affiliate companies to develop and
deliver targeted advertising on the Website and on websites of third parties.
We may combine Non-Personally Identifying Information we collect with
additional Non-Personally Identifying Information collected from other sources.
We also may share aggregated information with third parties, including
advisors, advertisers and investors, for the purpose of conducting general
business analysis. For example, we may tell our advertisers the number of
visitors to the Website and the most popular features or services accessed.
This information does not contain any Personally-Identifying Information and
may be used to develop website content and services that we hope you and other
users will find of interest and to target content and advertising.
Mobile Device Additional Terms
•
Mobile Device. If you use a
mobile device to access the Website or download any of our applications, we may
collect device information (such as your mobile device ID, model and
manufacturer), operating system, version information and IP address.
•
Geo-Location Information. Unless
we have received your prior consent, we do not access or track any
location-based information from your mobile device at any time while
downloading or using our mobile application or our services, except that it may
be possible for Company to determine from an IP address the geographic location
of your point of connectivity, in which case we may gather and use such general
location data.
•
Push Notifications. We
send you push notifications if you choose to receive them, letting you know
when someone has sent you a message or for other service-related matters. If
you wish to opt-out from receiving these types of communications, you may turn
them off in your device’s settings.
•
Mobile Analytics. We
use mobile analytics software to allow us to better understand the
functionality of our mobile software on your phone. This software may record
information, such as how often you use the application, the events that occur
within the application, aggregated usage, performance data and where the application
was downloaded from. We do not link the information we store within the
analytics software to any Personally-Identifying Information you submit within
the mobile application.
COLLECTION, USE AND DISCLOSURE OF
PERSONALLY-IDENTIFYING INFORMATION
Website Registration
As defined above, Personally-Identifying
Information is information that can be directly associated with a specific
person. Company may collect a range of Personally-Identifying Information from
and about Website users. Much of the Personally-Identifying Information
collected by Company about users is information provided by users themselves
when (1) registering for our service, (2) logging in with social network
credentials, (3) participating in polls, contests, surveys or other features of
our service, or responding to offers or advertisements, (4) communicating with
us, (5) creating a public profile or (6) signing up to receive newsletters.
That information may include each user’s name, address, email address and
telephone number, and, if you transact business with us, financial information
such as your payment method (valid credit card number, type, expiration date or
other financial information). We also may request information about your
interests and activities, your gender, age, date of birth, username, hometown
and other demographic or relevant information as determined by Company from
time to time. Users of the Website are under no obligation to provide Company
with Personally-Identifying Information of any kind, with the caveat that a
user’s refusal to do so may prevent the user from using certain Website
features.
BY REGISTERING WITH OR USING THE WEBSITE, YOU
CONSENT TO THE USE AND DISCLOSURE OF YOUR PERSONALLY-IDENTIFYING INFORMATION AS
DESCRIBED IN THIS “COLLECTION, USE AND DISCLOSURE OF PERSONALLY-IDENTIFYING
INFORMATION” SECTION.
Company Communications
We may occasionally use your name and email
address to send you notifications regarding new services offered by the Website
that we think you may find valuable. We may also send you service-related
announcements from time to time through the general operation of the service.
Generally, you may opt out of such emails at the time of registration or
through your account settings, though we reserve the right to send you notices
about your account, such as service announcements and administrative messages,
even if you opt out of all voluntary email notifications.
Company Disclosures
Company will disclose Personally-Identifying
Information under the following circumstances:
•
By Law or to Protect Rights. When we believe disclosure is appropriate, we
may disclose Personally-Identifying Information in connection with efforts to
investigate, prevent or take other action regarding illegal activity, suspected
fraud or other wrongdoing; to protect and defend the rights, property or safety
of Company, our users, our employees or others; to comply with applicable law
or cooperate with law enforcement; to enforce our Terms of Use or other
agreements or policies, in response to a subpoena or similar investigative
demand, a court order or a request for cooperation from a law enforcement or
other government agency; to establish or exercise our legal rights; to defend
against legal claims; or as otherwise required by law. In such cases, we may
raise or waive any legal objection or right available to us.
•
Third-Party Service Providers. We may share your Personally-Identifying
Information, which may include your name and contact information (including
email address) with our authorized service providers that perform certain
services on our behalf. These services may include fulfilling orders, providing
customer service and marketing assistance, performing business and sales
analysis, supporting the Website’s functionality and supporting contests,
sweepstakes, surveys and other features offered through the Website. We may
also share your name, contact information and credit card information with our
authorized service providers who process credit card payments. These service
providers may have access to personal information needed to perform their
functions but are not permitted to share or use such information for any other
purpose.
•
Business Transfers; Bankruptcy. Company reserves the right to transfer all
Personally-Identifying Information in its possession to a successor
organization in the event of a merger, acquisition, bankruptcy or other sale of
all or a portion of Company’s assets. Other than to the extent ordered by a
bankruptcy or other court, the use and disclosure of all transferred
Personally-Identifying Information will be subject to this Privacy Policy, or
to a new privacy policy if you are given notice of that new privacy policy and
are given an opportunity to affirmatively opt-out of it. Personally-Identifying
Information submitted or collected after a transfer, however, may be subject to
a new privacy policy adopted by the successor organization.
Changing Personally-Identifying Information;
Account Termination
You may at any time review or change your
Personally-Identifying Information by going to your account settings (if
applicable) or contacting us using the contact information below. Upon
your request, we will deactivate or delete your account and contact information
from our active databases. Such information will be deactivated or deleted as
soon as practicable based on your account activity and accordance with our
deactivation policy and applicable law. To make this request, either go to your
account settings (if applicable) or contact us as provided below. We will
retain in our files some Personally-Identifying Information to prevent fraud,
to troubleshoot problems, to assist with any investigations, to enforce our
Terms of Use and to comply with legal requirements as is permitted by law.
Therefore, you should not expect that all your Personally-Identifying
Information will be completely removed from our databases in response to your
requests. Additionally, we keep a history of
changed information to investigate suspected fraud with your account.
General Use
Company uses the Personally-Identifying
Information in the file we maintain about you, and other information we obtain
from your current and past activities on the Website (1) to deliver the
products and services that you have requested; (2) to manage your account and
provide you with customer support; (3) to communicate with you by email, postal
mail, telephone and/or mobile devices about products or services that may be of
interest to you either from us, our affiliate companies or other third parties;
(4) to develop and display content and advertising tailored to your interests
on the Website and other sites; (5) to resolve disputes and troubleshoot
problems; (6) to measure consumer interest in our services; (7) to inform you
of updates; (8) to customize your experience; (9) to detect and protect us
against error, fraud and other criminal activity; (10) to enforce our Terms of
Use; and (11) to do as otherwise described to you at the time of collection. At
times, we may look across multiple users to identify problems. In particular,
we may examine your Personally-Identifying Information to identify users using
multiple user IDs or aliases. We may compare and review your
Personally-Identifying Information for accuracy and to detect errors and
omissions. We may use financial information or payment method to process
payment for any purchases made on the Website, enroll you in the discount,
rebate, and other programs in which you elect to participate, to protect
against or identify possible fraudulent transactions and otherwise as needed to
manage our business.
COLLECTION AND USE OF INFORMATION BY THIRD
PARTIES GENERALLY
Company contractually prohibits its contractors,
affiliates, vendors and suppliers from disclosing Personally-Identifying
Information received from Company, other than in accordance with this Privacy
Policy. However, third parties are under no obligation to comply with this
Privacy Policy with respect to Personally-Identifying Information that users
provide directly to those third parties, or that those third parties collect
for themselves. These third parties include advertisers, providers of games,
utilities, widgets and a variety of other third-party applications accessible
through the Website. Company neither owns nor controls the third-party websites
and applications accessible through the Website. Thus, this Privacy Policy does
not apply to information provided to or gathered by the third parties that
operate them. Before visiting a third party, or using a third-party
application, whether by means of a link on the Website, directly through the
Website or otherwise, and before providing any Personally-Identifying
Information to any such third party, users should inform themselves of the
privacy policies and practices (if any) of the third party responsible for that
website or application, and should take those steps necessary to, in those
users’ discretion, protect their privacy.
SECURITY
We take the security of your
Personally-Identifying Information seriously and use reasonable electronic,
personnel and physical measures to protect it from loss, theft, alteration or
misuse. However, please be advised that even the best security measures
cannot fully eliminate all risks. We cannot guarantee that only authorized
persons will view your information. We are not responsible for third-party
circumvention of any privacy settings or security measures.
We are dedicated to protect all information on
the Website as is necessary. However, you are responsible for maintaining the
confidentiality of your Personally-Identifying Information by keeping your
password confidential. You should change your password immediately if you
believe someone has gained unauthorized access to it or your account. If you
lose control of your account, you should notify us immediately.
PRIVACY POLICY CHANGES
Company may, in its sole discretion, change this
Privacy Policy from time to time. Any and all changes to Company’s Privacy
Policy will be reflected on this page and the date new versions are posted will
be stated at the top of this Privacy Policy. Unless stated otherwise, our
current Privacy Policy applies to all information that we have about you and
your account. Users should regularly check this page for any changes to this
Privacy Policy. Company will always post new versions of the Privacy Policy on
the Website. However, Company may, as determined in its discretion, decide to
notify users of changes made to this Privacy Policy via email or otherwise.
Accordingly, it is important that users always maintain and update their
contact information.
CHILDREN
The Children's Online Privacy Protection Act
("COPPA") protects the online privacy of children under 13 years of
age. We do not knowingly collect or maintain Personally-Identifying Information
from anyone under the age of 13, unless or except as permitted by law. Any
person who provides Personally-Identifying Information through the Website
represents to us that he or she is 13 years of age or older. If we learn that
Personally-Identifying Information has been collected from a user under 13
years of age on or through the Website, then we will take the appropriate steps
to cause this information to be deleted. If you are the parent or legal
guardian of a child under 13 who has become a member of the Website or has
otherwise transferred Personally-Identifying Information to the Website, please
contact Company using our contact information below to have that child's
account terminated and information deleted.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also
known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of
charge, information about the Personally-Identifying Information (if any) we
disclosed to third parties for direct marketing purposes in the preceding
calendar year. If applicable, this information would include a list of the
categories of the Personally-Identifying Information that was shared and the
names and addresses of all third parties with which we shared
Personally-Identifying Information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please
submit your request in writing to our privacy officer as listed below.
DO-NOT-TRACK POLICY
Most web browsers and some mobile operating
systems include a Do-Not-Track (“DNT”) feature or setting you can activate to
signal your privacy preference not to have data about your online browsing
activities monitored and collected. Because there is not yet a common
understanding of how to interpret the DNT signal, the Website currently does
not respond to DNT browser signals or mechanisms.
CONTACT
If you have any questions regarding our Privacy
Policy, please contact our Privacy Officer at:
Synergy Sales Company LLC
Attn: Privacy Officer
3804 Gunn Hwy
Tampa, FL 33618
Email: info@agentreferralpro.com
Phone: (904) 683-5851